Return Policy

We value your satisfaction and aim to provide high-quality products. Please review our return policy before making your purchase.

1. Return Window

Customers may request a return within 7 days of receiving their product. After this period, we cannot guarantee a refund or exchange.

2. Eligible Products

  • Digital products (such as beats, drum packs, and music files) are non-refundable once downloaded or accessed.

  • Physical items (such as merchandise or accessories) may be returned if they are unused, in their original packaging, and in the same condition as received.

3. Return Costs

  • Customers are responsible for covering the return shipping costs unless the product was defective, damaged, or sent in error by DMuzic.Corp.

  • Shipping costs are non-refundable.

4. Refunds

  • Approved returns will be refunded to the original payment method within 5–10 business days after we receive and inspect the returned product.

  • For defective or incorrect products, a full refund (including return shipping) will be issued.

5. Exchanges

  • If you wish to exchange a physical product for the same item, please contact us directly before sending it back.

6. How to Request a Return

1.      Contact our support team at [insert your email/contact form].

2.      Provide your order number and reason for return.

3.      Once approved, ship the product to the address provided.

4.      Refunds will be processed within 7 business days after we receive and inspect the returned item.

 

CEO

Signature reading 'Nelson Dalela' in cursive writing.